After-sales · Purchase registration

Register your purchase.

Send us your order details so we can match your purchase to the applicable product and workmanship terms.

Have your receipt, product model and purchase or installation date ready.

Purchase details

SparkFlow / Shopee / Lazada

Your receipt or order confirmation
Find the order number and where you purchased: SparkFlow, Shopee or Lazada.
Product and model
Use the model on your order or product label. Add the serial number in the notes if you have it.
Purchase or installation details
Have the date, installation address and a contact number ready.

Keep your original receipt and warranty documents for future reference.

Submission does not create or extend warranty coverage. The exact product, purchase channel and written job scope determine which terms apply.

For a product issue, missing order details or an alternative to this form, contact the team directly.

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Sunday & Public Holidays · Closed