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For landlords & property agents

Rental repairs & tenant handovers.

A repair while the unit is occupied, a refresh between tenants, or checks before the keys change hands. Tell us where you are in the tenancy and what needs doing.

Mon–Sat · 9am–6pm · Appointment confirmed before booking

Open-plan living and dining room with a cream sofa and wooden cabinetry

Start with the tenancy stage.

A few details at the start make the quote and access arrangements clearer. Here's what to gather for each situation.

01

During the tenancy

Your tenant needs a repair

Start with what happened, when it started and a safe photo. We can speak with your tenant or agent once you have their consent.

  • Describe the fault and the affected fitting.
  • Share a postcode and suitable access times.
  • Confirm who approves the work and who pays.
02

Between tenancies

The unit needs a refresh

Put repairs, repainting and cleaning on one list. We will review the condition and agree which trades need to attend, and in what order.

  • Separate essential repairs from cosmetic changes.
  • Note the vacant dates and any building access rules.
  • Send room photos and an itemised defect list.
03

Preparing handover

You want the condition recorded

Share your handover date, inventory and the items you want assessed. Agree the inspection and repair scope before arranging access.

  • List the fixtures and appliances to be checked.
  • Highlight known faults and previous repair records.
  • Confirm the access contact and required documents.

Immediate danger? Contact the relevant emergency service or building management. Don't wait for a booking reply, and don't approach an unsafe fitting to take a photo.

Work we can arrange

Agree the scope before arranging the visit.

Between-tenant refresh

Repainting, cleaning and agreed repairs, sequenced around the condition of the unit and the available access dates.

Wear-and-tear repairs

Loose hinges, worn fittings and the small repair list. Send the full list so we can check the parts, trades and visits needed.

Plumbing & leaks

Leaking taps, choked drains, toilet repairs and replacements. Send safe photos and tell us whether the leak is ongoing; attendance is subject to a confirmed slot.

Electrical faults & fittings

Power trips, sockets, lights and distribution-board work. Regulated electrical work is assigned to the appropriately licensed worker for the scope.

Aircon & water heaters

Aircon servicing, diagnosis and refrigerant work where needed, plus water-heater repairs or replacement after assessing the fault and installation.

Move-out / move-in cleaning

Agreed cleaning of the kitchen, bathrooms and living spaces. Tell us about grease, stains, access behind appliances and anything needing specialist treatment.

Need a fitting replaced too? We can quote selected heaters, fans, hobs, taps and installation after checking compatibility. Browse the product catalogue.

From the defect list to the work record.

Company registrations

HDB renovation contractor · HB-10-5499Z
BCA ME05 Electrical Engineering · L1

These are not individual trade licences. We identify the appropriately licensed person for regulated work.

Read customer reviews
  1. 1

    Share the list

    Send photos, the postcode and your preferred dates. Let us know whether the unit is occupied, vacant or approaching handover.

  2. 2

    Agree the scope, approval and access

    We confirm whether we can quote from the details or need a site visit. With the tenant's or agent's consent, agree who arranges access, approves scope and variations, receives updates and has billing authority.

  3. 3

    Carry out the agreed work

    Attendance and trade sequence are confirmed before booking. Keep the agreed invoice or receipt and the workmanship, product-warranty and handover documents that apply to the accepted scope. Payment terms are stated in the quotation.

Before booking

Landlord questions

Can you deal with my tenant directly but bill me?

Yes, with the tenant's or agent's consent and clear billing authority. Tell us who may approve scope and variations, who receives updates, and who will pay; access and timing are confirmed with the authorised contact.

I'm turning over a unit between tenants — can you handle everything in one go?

We can coordinate repainting, cleaning and agreed repair items under one written scope. Programme, access, trade sequencing and invoicing are confirmed after the defect list and property condition are reviewed.

Do you handle urgent repairs when a tenant messages at a bad time?

Messages are handled during published operating hours (Mon–Sat, 9am–6pm). Send a safe photo and tenant-access details and we will confirm the next available slot. Immediate danger should be directed to the relevant emergency service rather than waiting for a booking reply.

I manage a few units — is there a better arrangement?

Tell us how many units you look after and what they typically need. We can discuss ad-hoc work or planned upkeep, with the scope, schedule and terms agreed for each property.

Will I get an invoice and receipt for my records?

We can provide the agreed invoice or receipt for your records. The quote also states which regulated-worker details, test results or handover documents apply to the specific electrical or plumbing scope; do not assume one certificate format for every job.

Is your electrical and plumbing work compliant for HDB and condo rentals?

SparkFlow holds HDB renovation-contractor registration HB-10-5499Z and BCA ME05 Electrical Engineering registration at L1. Those are company registrations, not an individual's EMA licence. Where a scope requires a Licensed Electrical Worker or Licensed Plumber, we identify the appropriate person for the job.

Can you coordinate with my property agent instead of me?

Yes. With their consent, introduce your agent and confirm who can arrange access, approve work and receive updates. We will coordinate through the authorised contact.

Send us the list for your unit.

Photos, postcode and the timing you have in mind are enough to start. Please get consent before sharing a tenant's contact details.

Replies during Mon–Sat · 9am–6pm. We confirm a suitable slot before booking.