Question 1

Aircon is dripping from the indoor unit. What should I do first?

Accepted Answer

Switch the unit off. Keep people and electronics away from the wet area and contain water only if that can be done without touching the unit. If water is near wiring, a socket or the electrical compartment, isolate the clearly identified circuit only from a dry, safe location and arrange urgent help.

Question 2

Is this an emergency?

Accepted Answer

Treat active leakage promptly. It can damage ceilings, walls and belongings, and becomes an electrical risk near wiring or electronics. Leave the unit off. If there is sparking, burning smell, tingling or water at live equipment, keep away and isolate power only if safely accessible.

Question 3

How much does it cost to fix?

Accepted Answer

SparkFlow's guide diagnosis starts from $80. A drain flush, airflow correction, pan part, insulation repair, rerouting or refrigerant fault each has a different scope. The diagnosed cause, parts, access and responsible trade determine the written repair quote before additional work.

Question 4

How long does the fix take?

Accepted Answer

A straightforward accessible drain flush may be completed within one visit, while ice, a damaged pan, concealed routing or a refrigerant fault takes longer. We confirm the likely duration after seeing the model, leak location and access rather than promising a universal completion time.

Question 5

Why does it only leak when the aircon has been running for a while?

Accepted Answer

Condensate buildup takes time to accumulate. If the drain is partially clogged, water flows fine for the first 30-60 min then starts backing up. Run-time matters.

Question 6

Will the leaking damage the unit itself?

Accepted Answer

It can. Water may affect electronics, insulation, finishes and property below, while an iced coil or fan fault can worsen if the unit keeps running. Switch it off, do not open the casing and arrange diagnosis instead of waiting for the leak to become larger.

Question 7

What's the difference between leaking and condensation on the outside of the unit?

Accepted Answer

A few drops of moisture forming on the cold outdoor pipe (especially on humid days) is normal. Steady water dripping or pooling under the indoor unit is NOT — that's a fault.

Question 8

Could it be that the unit needs a chemical wash?

Accepted Answer

Sometimes, when inspection shows stubborn buildup that accessible cleaning cannot remove. A chemical wash cannot correct poor pipe fall, a cracked pan, damaged insulation, a fan fault or low refrigerant. SparkFlow's in-place wash guide is $150–$220 per wall-mounted unit; other faults are quoted separately.

Aircon dripping water?

Five common causes.

Common questions.

Stop the drip at the source.