Heater leaking? Let's stop it.
Dripping, pooling, or a water-stained ceiling downstairs? A fitting, relief route, pipe or tank body can be involved. We trace the source before quoting repair or replacement and confirm the responsible trade for each workstream.
Four places it usually starts.
Knowing where helps us tell you fast: repair or replace. Snap a photo of the wet spot and send it on WhatsApp.
Some discharge during heating can be normal thermal expansion. Continuous flow, discharge from the wrong location or an unsafe route can involve the valve, pressure controls, installation or heating system. Do not cap the outlet; diagnose it against the model instructions.
Water at an inlet or outlet can come from a fitting, hose, seal, valve or condensation tracking from elsewhere. Keep the heater off and identify the exact source before tightening or resealing; overtightening can damage the connection.
Where a model has a drain valve, its seal or connection can leak. Cleaning and draining arrangements differ by heater, so follow the manual and quote the exact valve or washer rather than assuming every tank uses the same service part.
Water confirmed from a failed inner tank or sealed body is generally a replacement case, but first rule out a fitting or water tracking across the casing. Age alone does not prove tank failure. Keep it off and check official warranty terms before invasive work.
A small leak still deserves a prompt check.
Even a small continued leak can damage cabinets, ceilings, finishes and the unit below. Keep the area clear, contain water only if it is safe and arrange diagnosis before the source becomes harder to trace.
Water near electrical parts is a shock hazard. Do not rely on an RCCB, ELCB or built-in device as permission to keep using a leaking heater. Leave it off and keep away from wet switches, wiring and the appliance casing.
A fitting or serviceable valve may be repairable, while a failed tank body normally is not. Early inspection helps separate those cases, but no photo or headline price can guarantee which one you have.
The 5-step stop-the-leak protocol.
Quoted before we visit.
Common questions.
Catch it now, save your floor.
WhatsApp a photo of the wet spot + your postcode. We'll confirm the urgent intake, guide price and next available slot.